De-Matting & Flea Policy

De-Matting Policy

I groom humanely as defined by the Animal Welfare Act 2006.

When I’m presented with a dog in a severely matted condition it is my policy to shave the whole coat using electric clippers with a close blade.  Unfortunately to de-matt will cause the dog tremendous stress and discomfort, often leaving a very thinned and damaged coat.

Shaving the coat is quicker, gentler and kinder for the dog.  Many dogs are traumatised by unnecessary hours spent de-matting, putting them off grooming for life!

A severely matted dog can suffer from many conditions:-

  • hotspots and sores
  • fungal and bacterial infections
  • yeast infections
  • flea infestation
  • mites and lice
  • urine and faeces scalding
  • eye and ear infections
  • severe itching

Once the coat is removed, the skin can be red due to the lack of air circulation and dirt that has accumulated underneath. Occasionally there are sores and infections that may require veterinary treatment. Dogs will tend to scratch and rub their skin after the shaving; this is quite normal but some dogs can over‐scratch and this may lead to broken skin. If in any doubt, please speak to your vet.

Flea Policy

Please ensure your dog does not have fleas when I arrive.  Finding fleas at any time on a dog means I have to use additional products on the dog as well as treating the entire van in order to maintain a clean and flea free environment. This not only proves costly both in terms of additional products but also time in sanitising the van.

Should I find fleas on your dog an additional charge of £10 per dog will be added to the grooming charge.